Agentic AI systems for organizations
We design, develop and manage specialized AI agents across four high-impact areas: documents, customers, sales, compliance.
AI Agent
An AI agent reasons about context, handles exceptions and completes complex tasks end-to-end, without someone having to intervene at every single step.
Understands context, interprets information, makes decisions based on defined rules and objectives.
Foundation models: GPT, Claude, Gemini.
Accesses the right information at the right time: documents, databases, emails, CRM, knowledge base.
RAG pipeline, vector database, connectors to internal systems.
Operates within business systems: updates records, compiles reports, sends communications, escalates exceptions.
APIs, webhooks, integrations with client systems.
Areas of Specialization
Each Practice has a dedicated team, vertical expertise and agents optimized for the Italian context.
AI agents that automate the entire document and financial cycle: XML invoices from SDI, delivery notes, contracts, purchase orders, expense reports, certified email (PEC). The Italian moat is extremely strong: electronic invoicing, split payment, reverse charge, OIC accounting principles. A unique system in Europe.
AI agents that handle customer interactions across all channels: chat, email, phone with Italian voice AI, social media, WhatsApp. The Italian moat is real for voice: accents, dialects and cultural nuances require specialization.
Signal agents that monitor the market, identify the right moment to reach out and personalize outreach. Yellow Tech uses these agents internally every day: we build for ourselves first, then for clients.
AI agents for regulatory compliance: AI system assessment vs AI Act, mandatory registry, DPIA, regulatory change monitoring. AI Act high-risk takes effect August 2, 2026. Only 9% of large Italian companies have a structured AI governance framework.
How we build agents
OpenAI, Anthropic, Google, Meta, Mistral. For each task we choose the right model. For maximum security: self-hosted models in the client's tenant.
We deploy in the client's tenant (Azure, AWS, GCP) or on-premise. Sensitive data never leaves the corporate environment. Zero lock-in on our systems.
Official APIs, webhooks, direct database, file import/export, RAG and vector database, OCR. If a system isn't integrable, we say so.
Dedicated infrastructure, data under the organization's control. AI Act and GDPR compliance by design. Complete logging of every action.
Speed, accuracy, errors, hours saved, costs avoided. Real-time dashboard and periodic reports. Included for 24 months.
Monitoring dashboard, chat interface, forms and wizards, Slack bot, browser extensions, CRM plugins. The agent must be usable.
How we work
We map processes, verify systems and APIs, evaluate feasibility and expected ROI.
We design the architecture: inputs, outputs, integrations, edge cases, security requirements.
We build the agent, test with real data. Iterative cycles until the required reliability is reached.
The agent goes live in the organization's systems. Complete onboarding and documentation.
Continuous monitoring for 24 months, data-driven optimization, evolution on new requirements.
300+ AI agents in production.
Average break-even in less than 6 months.
Every agent in production is accompanied by metrics: hours saved, costs reduced, errors eliminated, execution speed. We operate across 8 vertical sectors, from financial services to public administration.
Do you have repetitive processes absorbing hours of manual work?
Tell us about them. We'll provide a free technical feasibility analysis.